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Terms & Conditions

TERMS OF USE

LAST UPDATED: 25 APRIL 2024

General Provisions

These Terms of Use form a legally binding agreement between you (either as an individual or on behalf of an entity) and REDRESS SPACE LTD (“Company”, “we”, “us”, or “our”, “REDRESS”).

These terms apply to your access and use of the https://redress.space website, along with any other related or linked questionnaire forms, official channels, mobile websites, mobile applications, widgets, and web-browser plugins are controlled by REDRESS (collectively, the “Public Infrastructure”) and stores, or process all the provided information by users, such: public communications, pictures, photos, text, advice, original promotional and other materials and not only (collectively “Materials”). By accessing the Public Infrastructure, you confirm that you have read, understood, and agreed to all the provisions of this document.IF YOU DONT AGREE WITH THESE TERMS AND PROVISIONS, YOU SHOULD NOT USE ANY UNIT OF REDRESS INFRASTRUCTURE AND CEASE ANY USE IMMEDIATELY.

The Terms of Use document serves as the authoritative guide for rules and regulations governing the Service. These terms and conditions hold until the user enters into subsequent agreements or contracts that supersede the current Terms of Use.

All additional Terms of Use, conditions, or documents that may appear on Public Infrastructure are explicitly incorporated into this agreement or supersede it. We hold the right to adjust these Terms of Use, or any dedicated agreement is intended to specify and granulate legal provisions of this document, at our own discretion, at any given time and for any reason. We are committed to informing you about any modifications by updating this policy via email or push notifications, or any available digital channel, eliminating the need for specific notice for each individual change. It is your duty to periodically review these Terms of Use to remain updated. By continuing to use the Site after the revised Terms of Use are posted, you demonstrate awareness and acceptance of these changes.

You have the distinct responsibility to ensure the functionality of the provided communication channels. Should this not be the case, we reserve the unequivocal right to limit the use of any public infrastructure until an updated version of this document is confirmed.

REDRESS reserves the right in its sole discretion to refuse or terminate access to the any Service, or Component of Public Infrastructure or Material at any time. Permission to use the Public Infrastructure terminates automatically if you breach any of these Terms of Use.

Intellectual Property Rights

Unless otherwise indicated, the Public Infrastructure is our proprietary property and all source code, databases, functionality, software, UI and UX’ designs, audio, video, text, and graphics were used to build of Public Infrastructure (collectively, the “Sources”), and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the EUA, UK and US, international copyright laws, and international conventions. The published Material and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Public Infra and no Materials or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Public Infrastructure, you are granted a limited license to access and use the Public Infra and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use and no public distribution to 3rd parties. We reserve all rights not expressly granted to you in and to the Public Infrastructure, the Materials and the Marks.

User Representations

By using the REDRESS Public Infrastructure, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 14; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the REDRESS Public Infrastructure; (4) you will not access REDRESS Public Infrastructure through automated or non-human means, whether through a bot, script, or otherwise; (5) you will not use the REDRESS Public Infra for any illegal or unauthorized purpose; and (6) your use of the REDRESS Public Infrastructure will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the REDRESS Public Infrastructure (or any portion thereof).

Prohibited Activities

You may use the REDRESS Public Infrastructure (in this paragraph ‘Apps’) only for lawful purposes. You may not use the Apps:

  • to set up a user profile if you are under 14 years old; in any way that breaches any applicable law or regulation, is unlawful or fraudulent;

  • for the purpose of harming or attempting to harm others in any way; to send, knowingly receive, download, use or re-use any material which does not comply with these Terms of Use, Apps’ Privacy Policy and our Cookies Notice;

  • to post any content which:

    • is defamatory of any person;

    • is obscene, offensive, hateful or inflammatory;

    • contains sexually explicit material;

    • promotes violence;

    • promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

    • infringes any copyright, database right or trade mark of any other person; is likely to deceive any person;

    • is would breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence; promotes any illegal activity;

    • is threatening or abusive, or invades another’s privacy, or causes annoyance, inconvenience or needless anxiety;

    • is likely to harass, upset, embarrass, alarm or annoy any other person; is used to impersonate any person, or to misrepresent your identity or affiliation with any person;

    • gives the impression that it emanates from REDRESS or another users of Apps, if this is not the case; or

    • advocates, promotes or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

    • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;

    • to reproduce, duplicate, copy or re-sell any part of the Apps in contravention of the provisions of these Terms of Use, our Privacy Policy and our Cookies Notice;

    • to access without authority, interfere with, damage or disrupt any part of the Apps, equipment or network on which the Apps are stored, any software used in the provision of the Apps; or any equipment or network or software owned or used by any third party.

Privacy Policy

We are unwaveringly committed to data privacy and security. We encourage you to acquaint yourself with our Privacy Policy. Additionally, we have a firm stance against knowingly receiving, requesting, or marketing to children. In adherence to the U.S. Children’s Online Privacy Protection Act, we will expeditiously delete any information provided to us by anyone under the age of 14 without proper and verifiable parental consent.

Term and Termination

These Terms of Use shall remain in full force and effect while you use the Public Infrastructure. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE PUBLIC INFRASTRUCTURE (INCLUDING BLOCKING CERTAIN IP ADDRESSES, HOSTS, ETC.), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE PUBLIC INFRA OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

Should your account be terminated or suspended for any reason, you are unequivocally prohibited from registering and creating a new account under your name, a fictitious or borrowed name, or the name of any third party, even if you may be representing the third party. Alongside the termination or suspension of your account, we are well within our rights to seek appropriate legal action. This could include, but is not limited to, pursuing civil, criminal, and injunctive redress.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Public Infrastructure at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Public Infrastructure. We also reserve the right to modify or discontinue all or part of the Public Infrastructure without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Public Infrastructure.

We cannot guarantee that the Public Infrastructure will always be available. There may be interruptions, delays, or errors due to hardware, software, or other issues, or because we need to perform Public Infrastructure maintenance. We reserve the right to modify the Public Infrastructure at any time without notice, including changes, revisions, updates, suspensions, or discontinuations. You agree that we are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Public Infrastructure during any downtime or discontinuance. Nothing in these Terms of Use obliges us to maintain and support the Public Infrastructure or to provide any corrections, updates, or releases related to it.

Governing Law

These conditions stand firmly under the jurisdiction of the laws of the United Kingdom, with the United Nations Convention of Contracts for the International Sale of Goods explicitly excluded. If you are a consumer residing in the EU, you also benefit from the unwavering protection of mandatory provisions of your home country law. Both REDRESS SPACE LTD and YOU confidently agree to the non-exclusive jurisdiction of the London, United Kingdom courts. This means you are fully empowered to assert your consumer protection rights in relation to these Conditions of Use, either in the United Kingdom or in your resident EU country.

Dispute resolution

Informal Negotiations To swiftly resolve and effectively manage the cost of any dispute, controversy, or claim related to these Terms of Use (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties firmly agree to initially negotiate any Dispute (except those Disputes expressly provided below) informally for a minimum of thirty (60) days prior to initiating arbitration. These productive informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Rest assured, any dispute emerging from the relationships between the Parties to this contract will be decisively resolved by a single, qualified arbitrator. This arbitrator will be appointed in strict accordance with the Arbitration and Internal Rules of the prestigious European Court of Arbitration. This court is an integral part of the European Centre of Arbitration, headquartered in Strasbourg. The rules in force at the time the application for arbitration is filed will be the guiding principles for resolution. Please note, by adopting this clause, you are indicating acceptance of these terms. The arbitration will convene in London, United Kingdom. English, a universally acknowledged language, will be the medium of communication during the proceedings. The substantive law that will apply will be the well-established law of the United Kingdom.

Restrictions

The Parties firmly agree that any arbitration shall focus exclusively on the Dispute between the Parties individually. In absolute accordance with the law, (a) no arbitration will be merged with any other proceeding; (b) there is no permission or authority for any Dispute to be arbitrated on a class-action basis or to make use of class action procedures; and (c) there is no permission or authority for any Dispute to be represented in a supposed representative capacity on behalf of the general public or any other persons. Exceptions to Informal Negotiations and Arbitration The Parties assertively concur that the ensuing Disputes are exempt from the preceding provisions on informal negotiations and binding arbitration: (a) any Disputes aiming to enforce, protect, or regarding the validity of, a Party’s intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. In the event of this provision being deemed illegal or unenforceable, neither Party will opt to arbitrate any Dispute that falls within that section of this provision deemed illegal or unenforceable. Such Dispute will be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties confidently agree to submit to the personal jurisdiction of that court.

Corrections

Rest assured, any information on the Public Infrastructure, Sources, or Material that contains typographical errors, inaccuracies, or omissions, such as descriptions, pricing, availability, and various other information, will be promptly corrected. We assertively reserve the right to rectify any errors, inaccuracies, or omissions, and to change or update the information on the Public Infrastructure at any time, without prior notice.

Disclaimer

THE PUBLIC INFRASTRUCTURE OR ANY ITS COMPONENT (FURTHER IN THIS PARAGRAPH ‘APP’, or ‘APPS’) IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE APP AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE APP AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE APPS’ CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE APPS, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE APP, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE APP BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APP. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE APP, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold us unscathed, encompassing our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Despite the foregoing, we hold the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will make reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

User Data

We confidently safeguard the data you transmit to the Public Infrastructure, utilizing it to expertly manage the Public Infrastructure performance, in addition to data concerning your use of the Public Infra. Despite our diligent and routine data backups, it’s important to understand that you hold ultimate responsibility for all data related to your activity on the Public Infrastructure. By using our Public Infrastructure or any its standalone component, you acknowledge our immunity from liability for any loss or corruption of such data, and you willingly relinquish any right of action against us stemming from any such data loss or corruption.

Electronic Communications, Transactions and Signatures

By visiting the Site, sending us emails, and completing online forms, you are engaging in electronic communications. Rest assured, all agreements, notices, disclosures, and other communications we provide to you electronically, both via email and on the Site, meet all legal requirements for such communication to be in writing. YOUR CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, ALONG WITH THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE is implicitly given. Any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature, non-electronic records, or payments or the granting of credits by non-electronic means are confidently waived.

Miscellaneous

These Terms of Use and any policies or operating rules posted by us on the official Site (or any standalone or dedicated component of Public Infrastructure) or in respect to the Site and the App constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Contact us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

REDRESS SPACE LTD Parker Russell, Level 30 The Leadenhall Building, 122 Leadenhall Street, City Of London, London, United Kingdom, EC3V 4AB Phone: +44 077 15 96 99 46

legal@redress.space

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